District Clerk: Frequently Asked Questions

Yes. Complete and submit the Direct Deposit Authorization Form to the TxCSDU, which can be found on the Direct Deposit page on the TxCSDU website.

For other payment options, view the TxCSDU Child Support Payment Options

Contact the payer's employer, and check the withholding order to ensure the amounts are correct.

The address for mailing child support payments is:

If you moved, you will need to complete a Change of Address form and send to the Collin County District Clerk's Child Support Division at the address below:

Collin County District Clerk
P.O. Box 578
McKinney, TX 75069

Note that a Change Of Address request will only be accepted in writing, and must be submitted by the recipient of support. Collin County will not forward returned mail.

If your address has not changed, and you have not received your check, you need to check with the payer's employer to verify if the check has cleared, and make arrangements for stopping payment and/or re-issuing a replacement check. Please be aware that a payment may take up to 10 days to be delivered.

Collin County does not do any type of enforcement for delinquent child support. Child support is not considered late until it is 30 days delinquent based on the date ordered by the court.

If your support is 30 days delinquent, or you have never received any child support, contact your attorney, or the Attorney General (1-800-252-8014). Collin County cannot offer any legal advice on this issue.

Below is some of the contact information for other county child support offices and processing entities:

Dallas County Domestic Relations Office, Child Support Division
Phone Number: (214) 653-7584

State of Texas Child Support Program, Office of the Attorney General

Child Support State Office: (512) 460-6000
Customer Support Section: (512) 231-4600

No, you will not be arrested. You may call our office any time or send an email of explanation to the Jury Services Department and you will be assisted by one of our jury clerks in a timely manner.

During the jury selection process the Jury Services staff will be unavailable so we may process jurors as efficiently as possible. Most questions may be answered by viewing the entire questionnaire/summons (front/back or page 1 and 2).

No outside food or drink is allowed into the courthouse. There is a Cafe and vending machines available for food and drink purchases. Food/drink will are not acceptable in any court room.

Access to free public Wi-Fi is provided by the County and will be available for use while in the Central Jury Room. Power outlets are very limited so please be prepared to operate on battery power.

It is possible you may have to wait in the Central Jury Room or outside a courtroom for an indefinite period of time. This is not “wasted time,” because the immediate availability of a jury panel frequently motivates the parties of a trial to negotiate and settle a case without a trial. Free Wi-Fi and television are available while in the Central Jury room and we encourage you to bring a book or other reading material.

The Bloomdale Courthouse offers plenty of free available parking. Handicapped parking is available.

Yes. No weapons or objects that could poke, stab, or cut are allowed in the courthouse facilities. This includes pocket knives, scissors, knitting needles, etc. Cameras are also prohibited.

Laptops, cellphones, smartphone, tablets and other personal electronic devices will NOT be damaged by the scanner and may be brought into the courthouse.

Yes, on your questionnaire you may designate where you would like your pay donated from the list of organizations provided or you may tell the Jury Clerk on the day of your service. Pre-designated organizations provide services to those affected by the judicial system.

A person is disqualified if they have been convicted of any theft or a felony, is under indictment or other legal accusation(s) for theft or felony.

A person is NOT disqualified as a result of a theft charge or a felony if:

The person has successfully completed a deferred adjudication;

The person has completed a term of probation and the conviction has been dismissed under Tex. Code Crim. Proc. Ann. art. 42.12 & 20

Jurors are randomly selected from a list of Collin County residents created by the State of Texas that combines voter registration and Texas Department of Public Safety records. Although we do our best, duplicate records may occur.

Jury service is an important part of civic life for a citizen of the United States. It provides for a trial of peers for those accused. Residents of Collin County are required by law to serve as jurors for District, County and Justice of the Peace courts. County limits include portions of Dallas, Richardson and other surrounding cities.

No, please contact your employer regarding their policy for jury service. It is a violation of state law for an employee to be terminated for serving jury duty pursuant to Civil Practice & Remedies Code Sec. 122.001 Juror’s Right to Reemployment; Notice of Intent to Return.

All qualified residents are required to serve regardless of their occupation. For example: nurses, doctors, teachers and police officers are not automatically exempt or disqualified because of their profession. Judges must also appear for jury duty when summoned.

Call Jury Services at (469) 414-0901 or email Jury Services.

Jurors may check the reporting status after 5 p.m. on the workday prior to the requested date of service by going to Juror Access.

All jurors who are checked in for jury service will receive $20 for the first day. Jurors who report for service beyond the first day of jury duty will receive $58 for each day served. A check will be mailed to you 4-6 weeks after your service has been completed. Your check is not valid after 60 days.

Yes, if you are 75 years of age or older OR do not reside in Collin County. These exemptions may be found on the reverse side of your questionnaire or under the excuses/disqualifications link on the left-hand side within the eJuror Online Jury Services system. You may also be permanently excused for mental or physical disability ONLY if you provide documentation from your doctor.